Frequently Asked Questions
If you don't see any answer to your questions, please feel free to contact us at firstname.lastname@example.org and we'll help get the right answer for your best we can.
Q: Do you offer Military or First Responder discounts?
A: Yes we offer Military and First Responder discounts of 10%. Please email email@example.com in order to receive your unique discount code.
Q: Do you have any discounts available in general?
A: We offer special discounts during different times of the year, please keep checking the website or subscribe to our newsletter in order to find out when there is an active discount code available.
Q: How much does it cost to ship in the United States?
A: We offer FREE shipping for our roof top tents to the lower 48 states currently. If you are in Alaska, Hawaii, Canada or Mexico please email firstname.lastname@example.org for more shipping rates. Other products will have regular shipping rates.
Q: Can I pick up my order?
A: We offer local pick up for roof top tents in the bay area where we are located. Please contact email@example.com to arrange a date and time for pick up.
Q: How long does it take to ship?
A: For now our roof top tents are made to order, the estimated shipping month is displayed in the product page. Estimated 8-12 weeks lead time for roof top tents. Other products and accessories typically ship within a week.
Q: I ordered my tent and have not received it yet, what do I do?
A: Roof top tents take a while to ship as they are currently made to order. Please wait patiently and Venture 4 Adventure will contact you with FedEx shipping information once the product has been shipped.
Q: Will the Venture Tent RTT fit on my vehicle?
A: We cannot give you a definitive answer as there are many vehicle models, roof rack designs, and after market roof rack and roof bar designs. The main requirements for ensuring the roof top tent can fit your vehicle are that you have a roof rack with crossbars with a dynamic weight load (weight car can bear in motion safely) of 150 lbs or more. Please refer to vehicle owner's manual or aftermarket product specifications.
Q: How much weight can the Venture Tent RTTs hold?
A: This primarily depends on the roof rack your vehicle has installed,
Q: How much does the Kave Venture Tent weigh?
A: Tent weight 110 lbs.
Q: How much does the Kabana Venture Tent weigh?
A: Tent weight 143 lbs.
Q: Is it easy to mount and unmount the Venture Tent RTT?
A: Extremely easy. You can mount and unmount the Venture Tent with a bolt wrench and requires 2 or 3 people to put on and take off the RTT. As you do this multiple times it will get easier and easier.
Q: Is everything included with the tent to mount to my vehicle?
A: Yes, everything including Roof Top Tent, tools, and mounting brackets are included with the product purchase. Additional mounting brackets may be necessary as there are many styles of roof racks and there is no one fit all solution.
Q: Do I need to purchase a ladder separately?
A: The Kave Venture Tent comes with a telescopic ladder and the Kabana Venture Tent comes with 2!
Q: Where can I purchase the Venture Tent - Roof Top Tent?