Cancellation Policy – Venture 4 Adventure

Cancellation Policy

Cancellations

If you need to cancel your order, please email support@venture4adventure.com within 24 hours of purchasing your order. Please note many orders ship within 1-3 business days so any cancellations after the initial 24 hours may be too late and will require item be shipped back after delivery at the customer’s expense and/or a 15% cancellation/restocking fee for any non-production items.

For special order/production items such as Roof Top Tents, please see below details.

Can I cancel my production order such as Roof Top Tents?

All orders that are built-to-order and have a lead time can only be cancelled within 3 days of purchase which includes weekends. After that period, production is started and we are unable to cancel the order. In some cases, cancellation is still possible after the 3 days but it will require a 20% cancellation fee. Please email support@venture4adventure.com for any questions.

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